ICAboutus

Dr. Björn Ratjen is the founder of Integrated Communication and is a Registered Clinical Counsellor who specializies in assisting people of all ages and walks of life through difficult life and death situations.

Drawing on his 25 years experience as a firefighter, Björn has learned practical and
effective tools and techniques that are valuable in emergency situations. He is often called
upon for critical incident debriefings, working with local authorities and victims to respond to
the needs of an emergency situation.

Björn has been actively involved in international and multi-cultural educational issues and
development throughout his professional career. As a certified teacher and experienced
facilitator, Björn develops workshops, programs and evaluations for businesses, community
organizations and government agencies, focusing on Loss and Grief, Critical Incident Stress
Management, Psychological First Aid, Recovery from Trauma, and Conflict Resolution.

Björn’s passion is in assisting others with self-exploration and personal growth in a group setting, where his relaxed personal style fosters open communication, sharing and opportunity. Björn’s ability to view situations from different perspectives and respond to
an individual’s needs is a key to his success as a counsellor, teacher and group facilitator. Björn volunteers his time in the areas of community development and mental health advocacy and delivers workshops on inter–personal communication, parenting skills and special needs.

Björn holds a Certificate in Client-Centered Counselling, a Professional Teaching Certificate and is Certified Master in the Art of Neuro Linguistic Programming (NLP). His additional and specific education includes Advanced Critical incident Stress Management, First Responder Level 3 and Eye Movement Desensitization and Reprocessing (EMDR).
Besides English, Björn is fluent in French and German and brings multi-cultural
experience and an often appreciated sense of humour to events.

Diana Pink, Workshop Coordinator

Diana Pink is a wife, daughter, sister, cat lover, caregiver, step-parent, volunteer, graphic designer and a social entrepreneur, striving to do her part each day to make a difference
in the world, from her beautiful corner in the Cowichan.

For the last ten years, Diana has been involved in the design, production and publishing of visitor guides and other tourism-related publications. Six years ago, Diana and her husband David started Pink Creative Concepts Ltd., a full service graphic design studio offering
a range of products and services.

Diana is a dynamic and passionate humanitarian who believes strongly that we all need to help each other. Working with Björn to increase his profile and the important work that he does, has given Diana an opportunity to utilize her administrative, organizational and people skills to develop workshops and training all over Vancouver Island and the lower Mainland
of British Columbia.

Diana Pink’s volunteer and community involvement include working with the
Cowichan United Way for three annual fundraising campaigns, helping to raise over $1m
and dramatically improving the profile of the agency; and for the last two years, Diana has donated her graphic design skills to assist the Cowichan Family Caregivers Support Society
with their fundraising and communications.